全国范围内的老板们誓言不会通过保持分支机构的开放来放弃城镇

2020-11-19 10:01

Nationwide bosses vow not to abandon towns and pledge to keep at least one branch open in each area ZEJ世界播

全国范围内的老板们发誓不会放弃城镇,并承诺在每个地区至少保留一家分店。ZEJ世界播


暂无ZEJ世界播


The country’s biggest building society has promised it will not abandon any towns or cities until January 2023. ZEJ世界播

中国最大的建房互助会承诺,在2023年1月之前不会放弃任何城镇。ZEJ世界播


Nationwide had previously pledged to keep at least one branch open in towns where it has them until next May. ZEJ世界播

National此前曾承诺,在拥有分支机构的城镇,至少会有一家分支机构在明年5月之前继续营业。ZEJ世界播


It has now extended this commitment as a result of the pandemic. ZEJ世界播

由于这场大流行,它现在延长了这一承诺。ZEJ世界播


Banks have come under fire in recent months for failing to offer a proper branch service, with customers forced to queue around the block because opening hours have been slashed or turned away altogether if their visit is not deemed essential. ZEJ世界播

近几个月来,银行因未能提供适当的分行服务而受到抨击,客户被迫在街区周围排队,因为如果他们的光顾不被认为是必要的,营业时间已被大幅削减或被完全拒之门外。ZEJ世界播


Experts warn it is a cynical attempt to speed up branch closures, with around a third having disappeared over the past five years, according to Which? ZEJ世界播

专家警告说,这是一种加快分行关闭速度的愤世嫉俗的尝试,根据哪一项,在过去五年里,大约三分之一的分行消失了?ZEJ世界播


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A man wearing a face mask stands outside a Nationwide Bank on October 14, 2020 in Newcastle Under Lyme, Staffordshire ZEJ世界播

2020年10月14日,斯塔福德郡莱姆郡纽卡斯尔,一名戴口罩的男子站在一家全国银行外ZEJ世界播


Nationwide’s guarantee will be a relief for many elderly and vulnerable customers who rely on a counter service for banking. ZEJ世界播

全国范围内的担保将让许多依赖柜台服务的老年和弱势客户松一口气。ZEJ世界播


But it does not mean all branches will remain open during the extended period as the building society could still axe some if there are more than one in an area. ZEJ世界播

但这并不意味着所有分支机构在较长时间内都将继续营业,因为如果一个地区有超过一家分支机构,建房互助会仍可以削减一些分支机构。ZEJ世界播


This might be due to low usage or to integrate a branch into a more modern building, said Nationwide. ZEJ世界播

Nationwide表示,这可能是因为使用率较低,或者是因为将分支机构整合到了更现代化的建筑中。ZEJ世界播


Since introducing its original pledge last May, 16 Nationwide branches around the country have closed, while two new ones have opened. ZEJ世界播

自去年5月推出最初的承诺以来,全国已有16家分行关闭,另有两家新分行开业。ZEJ世界播


Staffing issues caused by the pandemic mean half of the building society’s branches are only open from 9am to 2pm, with 2 per cent closed altogether. ZEJ世界播

疫情造成的人员配备问题意味着,建房互助会一半的分支机构只在上午9点到下午2点营业,2%的分支机构完全关闭。ZEJ世界播


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A branch of Nationwide open on Kensington High Street, West London, days before the second national lockdown ZEJ世界播

在第二次全国封锁的前几天,Nationwide在伦敦西部的肯辛顿大街(Kensington High Street)开了一家分店ZEJ世界播


Mandy Beech, branch network director of Nationwide, said: ‘Over the course of the pandemic we have seen an increase in telephone and digital banking but customers are also valuing face-to-face banking more than ever, especially for complex fraud cases and, more sadly, bereavements. ZEJ世界播

Nationwide的分支网络主管曼迪·比奇说:“在疫情爆发的过程中,我们看到电话和数字银行的增加,但客户也比以往任何时候都更看重面对面银行业务,特别是对于复杂的欺诈案,更可悲的是,丧亲之痛。”ZEJ世界播


‘We want to give customers some reassurance our doors are open and branches remain at the heart of our strategy.’ ZEJ世界播

他说,我们希望让客户放心,我们的大门是敞开的,分支机构仍然是我们战略的核心。ZEJ世界播


James Daley, of the consumer website Fairer Finance, said: ‘It’s fantastic to see Nationwide extending its commitment to keep its branches in towns and cities… at a time when most banking organisations are continuing to move in the opposite direction. ZEJ世界播

消费者网站公平金融的詹姆斯·戴利说:“看到Nationwide延长其在城镇和城市…的分支机构的承诺,这真是太棒了。”在大多数银行机构继续朝着相反的方向发展之际。ZEJ世界播


‘Millions in the UK still rely on branch access and it’s vital banks and building societies keep these lifelines open.’ ZEJ世界播

“英国数以百万计的人仍然依赖分行,银行和建房互助会保持这些生命线畅通是至关重要的。”ZEJ世界播

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